Cancellation & Refund Policy
Any travel agency must have a cancellation and refund policy since it builds customer trust. Customer satisfaction is our top priority at Geturtrips.com, and we are happy to answer any queries customers may have. Geturtrips.com provides a clear and straightforward cancellation and refund policy to prevent future misunderstandings.
We advised all of our clients to read and understand our policy in its entirety. If you have any questions, get in touch with our customer support representatives.
Cancellation Period: Passengers have a window of opportunity to change their scheduled flights with airlines. Customers can cancel their tickets and get a refund during a limited time.
Cancellation Policy –
- The flight had to be canceled before to its scheduled departure time.
- Once the cancellation process is over, only the refund or credit will be handled.
- Remember that most of the airline tickets on our website are not refundable, although we do provide both refundable and non-refundable ones.
- Our travel advisers must have informed you whether the flight you selected is refundable if you called us to make your reservation.
- Discounted tickets are not refundable; only the money from the reservation will be reimbursed if it is.
- If the flight is returnable, the period of time and money that can be spent on cancellations will depend on the terms and limitations of that particular airline. You will be credited or refunded the money once the airline has subtracted the applicable cancellation fee.
How is cancellation accomplished?
- We are aware that in the event of an emergency or other unanticipated circumstance, plans may need to be modified. We have added the cancellation option in order to address this problem.
- Only by contacting our customer service representatives at the toll-free number given can you request cancellation; they will hear your concerns and take the necessary steps.
- Refunds for no-show conditions are subject to the airline in question; nonetheless, in the majority of circumstances, no refunds are issued.
Refund Policy:
Refund eligibility requirements
Refund criteria are governed by the terms and conditions offered by third-party service providers, including lodging facilities, dining establishments, and airlines. The vast majority of airlines sell non-refundable tickets. The terms and conditions of the airline should be reviewed before booking. If you made a reservation with one of our travel agents, they most likely spent some time explaining the refund policy to you over the phone.
Refund Procedure:
As soon as we get your cancellation request, we begin the confirmation procedure. As soon as we have confirmation from the particular service provider you used to make your reservation, we will start processing your refund. You can get your refund as soon as you receive the confirmation. In addition, we give you the reference number and inform you of the approval or rejection of your cancellation request. As soon as the airline confirms, we begin the refund process, and we'll do everything we can to ensure you have your money back as quickly as possible. However, depending on the airline's return policy and the sort of payment you made, the refund process can take some time.